My name is Rob.  I have been a punter for many years and have a great deal of experience with bookmakers.

I have combined my experience with bookmakers and my knowledge of their betting rules to help friends and bookmakers resolve their differences.  This has nearly always ended with a fair result for both parties.  Usually the differences have arisen through a misunderstanding; for example, the player refusing to provide identity documents to the bookmaker for its verification procedure.  Often these differences can be resolved very easily and quickly but further assistance is sometimes needed.  This is where I can help.

If you think that you need my help, or would like an opinion on something bookmaker related, then please get in touch by filling out this form.  The site also relies on punters submitting their comments on bookmakers, be it good or bad, so please let us know how you get on and we will share your experience in the news feed.

I look forward to hearing from you and thanks for taking the time to visit the site.